ESTECH HUB. CI AFRICA Ltd ("we", "us", or "our") is a pan-African technology education platform headquartered in Côte d'Ivoire. We operate the ESTECH Academy App, which provides online courses, internship programs, ambassador programs, and professional certifications.

For privacy-related questions, contact us at: estechhub.ci.official@gmail.com

Account Information: Full name, email address, and profile data provided during registration.

Payment Information: Payment receipts uploaded for course verification. We do not store card numbers or banking details.

Learning Data: Course progress, test scores, exam results, and certificate records.

Ambassador Data: Country, contact details, referral activity, and monthly incentive records for enrolled ambassadors.

Internship Data: School details, logbook entries, and supervisor correspondence for interns.

Usage Data: Pages visited, session duration, and device/browser type for analytics purposes.

Communications: Messages sent through our live support chat and mentor booking systems.

We use your data to:

• Provide access to courses, learning materials, and assessments
• Issue certificates upon successful course completion
• Process and verify payments for course registrations
• Calculate and process monthly ambassador incentive payments
• Manage internship placements and logbook reviews
• Send important notifications about your account and courses
• Improve the platform through anonymized usage analytics
• Comply with legal obligations

We do not sell your personal data to third parties.

We may share data with:

• Service providers who help us operate the platform (e.g., hosting, email delivery) under strict confidentiality agreements
• Mentors you book sessions with — only your name and contact details relevant to the session
• Regulatory authorities if required by law

We use cookies and similar technologies to:

• Keep you logged in across sessions
• Remember your language and theme preferences
• Understand how users navigate the platform (analytics)

You can disable cookies in your browser settings, though this may affect platform functionality.

We retain your personal data for as long as your account is active or as needed to provide our services. Certificate records are retained indefinitely for verification purposes. You may request deletion of your account and associated data at any time.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your account and data
• Object to certain processing activities
• Data portability — receive your data in a structured format

To exercise these rights, contact us at estechhub.ci.official@gmail.com

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. All data is transmitted over encrypted HTTPS connections.

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately.

ESTECH HUB. CI AFRICA Ltd operates across Africa and internationally. Your data may be processed in countries outside your home country. We ensure appropriate safeguards are in place for all international transfers.

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on the platform. Continued use of the platform after changes constitutes acceptance of the updated policy.

For any privacy concerns or requests:

• Email: estechhub.ci.official@gmail.com
• Platform: Use the Live Support chat
• Location: Côte d'Ivoire, West Africa